Privacy Policy

1. Introduction

MendMyHome ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, and use our services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

2.1 Personal Information

Personal information is data that can be used to identify you directly or indirectly. We may collect the following personal information:

• Contact information (such as name, email address, phone number, and mailing address)
• Account credentials (such as username and password)
• Profile information (such as profile picture, skills, experience, and qualifications)
• Payment information (such as credit card details and billing address)
• Identity verification information (such as government-issued ID)
• Communication data (such as messages sent through our platform)

2.2 Non-Personal Information

We may also collect non-personal information, which does not directly or indirectly reveal your identity. This may include:

• Technical information (such as browser type, IP address, device information, operating system)
• Usage data (such as pages visited, time spent on pages, click-through data)
• Location data (such as general geographic location based on IP address)

3. How We Collect Information

We collect information through various methods, including:

• Direct interactions (when you register an account, post a job, submit a proposal, make a payment, or communicate with other users)
• Automated technologies (such as cookies, web beacons, and similar tracking technologies)
• Third-party sources (such as payment processors, identity verification services, and social media platforms if you choose to link your account)

4. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our Service
• To process transactions and manage payments
• To match Clients with appropriate Professionals
• To verify your identity and prevent fraud
• To communicate with you about your account, updates to our Service, and promotional offers
• To personalize your experience and deliver content relevant to your interests
• To monitor and analyze usage patterns and trends to improve our Service
• To enforce our Terms of Service and other policies
• To protect the safety, security, and integrity of our Service, users, and the public

5. Disclosure of Your Information

We may disclose your information in the following circumstances:

• To other users of the Service as necessary for the functioning of the platform (e.g., sharing contact information between Clients and Professionals)
• To our subsidiaries, affiliates, and service providers to perform services on our behalf
• To comply with legal obligations, such as court orders and legal processes
• To enforce our Terms of Service and other agreements
• To protect the rights, property, or safety of MendMyHome, our users, or others
• In connection with a business transaction, such as a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to delete your personal information
• The right to restrict or object to the processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take appropriate action.

9. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: yeabsiraadem@gmail.com